Commission calls for consultation on revision of European rail passenger rights
The European Commission has launched a public consultation to review rail passengers’ rights. This process is important to ensure that Europe’s railways meet today’s needs and provide the best possible service.
What is the aim of this initiative?
The main objective is to assess how current rail passenger rights work in practice and to identify areas for improvement. The Commission wants to ensure that all passengers, wherever they travel in Europe, have the same rights and high quality services.
Why is this important?
Railways are increasingly becoming an important means of transport, especially in the context of environmental and sustainable development objectives. However, for rail to compete with other modes of transport, passenger rights must be clear and effectively enforced.
How can you contribute?
The Commission invites all interested parties, including passengers, railway companies and non-governmental organisations, to submit their views and suggestions. Your input can help shape new rules that will make rail travel more comfortable and safer for everyone.
The main areas to be addressed are
- Information: How do passengers get information about their rights and travel conditions?
- Compensation: how does the current compensation for delayed or cancelled trains affect passengers?
- Accessibility: are the railways sufficiently accessible for people with disabilities?
- Safety: what measures are in place to ensure passenger safety?
How do I make my voice heard?
If you want to contribute, you can fill in the public consultation on the Commission website. The consultation will run until 28 July 2025. Your input can have a real impact on future rail policies.
What is the benefit?
Your involvement can help develop rules that reflect the real needs and experiences of passengers. This is important not only for the development of the European rail system, but also for your own future travel.
Don’t miss the opportunity to contribute to improving European rail passenger rights. Your voice is important for effective and fair rules.
